Matrix Graphics Ltd provides the Matrix website along with selected other affiliated sites.

The data controller, the company that determines how and why we process personal data, is Matrix Graphics Ltd (referred to as Matrix).

What data do we collect?

The personal information that we collect from you includes:

questions, enquiries or comments you leave, including where applicable your email address or phone number if you contact Matrix
your email address, subscription preferences and your consent for email to be tracked when you sign up to our mailing list
if you consent, we also collect how you use our emails – for example, whether you open them and which links you click on
your Internet Protocol (IP) address, and details of which version of web browser you use
information on how you use the site, using cookies and page tagging techniques

Why we need it

Matrix uses Google Analytics to collect information about how you use the Matrix website. We do this to help make sure the site is meeting the needs of its users and helping us make improvements, for example improving site search.

Google Analytics stores information about:

the pages you visit on our website
How long you spend on each website page
how you got to the site
what you click on while you’re visiting the site

We do not collect or store your personal information (for example your name or address), so this information about how you use the site cannot be used to identify who you are.

We also collect data to:

improve the site by monitoring how you use it
gather feedback to improve our services
respond to any questions or comments you send us if you’ve asked us to
send emails to users who request them
enable easy access to Matrix services

What do we do with your data?

We will never:

sell or rent your data to third parties
share your data with third parties for marketing purposes

We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

How long do we keep your data?

We will only retain your data for as long as:

the data is required for the purposes set out in this document
the law requires us to

Children’s Privacy Protection

Our services have not been designed for or targeted to children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.

Where is your data processed or stored?

We design, build and run our internal information systems to make sure that your data is as safe as possible at all stages, both while the data is processed and stored.

Other partner organisations may process some of your data, as this is necessary to facilitate the purposes set out in this document. Please find a list of all organisations that we share your data with below:

Google Adwords

Remarketing and conversion tracking
Privacy Policy: https://policies.google.com/technologies/ads
To opt out, visit: https://adssettings.google.com/

Google Analytics

Analytics, insights and conversion tracking
Privacy Policy: https://support.google.com/analytics/answer/6004245

Facebook, Instagram and Messenger

Audience insights, remarketing, conversion tracking and live chat
Privacy Policy: https://www.facebook.com/policy
To opt out, visit:
Facebook: https://www.facebook.com/settings
Instagram: https://www.instagram.com/accounts/privacy_and_security/

LinkedIn

Insights and remarketing
Privacy Policy: https://www.linkedin.com/legal/privacy-policy
To opt out, visit: https://www.linkedin.com/psettings/privacy

Pinterest

Domain verification
Privacy Policy: https://policy.pinterest.com/

Twitter

Insights and remarketing
Privacy Policy: https://business.twitter.com/en/help/troubleshooting/how-twitter-ads-work.html
To opt out, visit: http://optout.aboutads.info/

Your data may be transferred outside of the European Economic Area (EEA) while it processed. Where this happens, we endeavour to ensure that all appropriate technical and legal safeguards will be put in place to ensure that you are afforded the same level of protection as within the EEA.

How do we protect your data and keep it secure?

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data.

Your rights

You have the right to request:

information about how your data is processed
a copy of your data
that anything inaccurate in your data is corrected immediately

You can also:

object to how your data is processed
request that your data is erased if there is no longer a justification for it
ask that the processing of your data is restricted in certain circumstances

If you have any of these requests, get in contact with our team at marketing@matrix.co.uk

Links to other websites

Our website contains links to other websites.

This privacy policy only applies to www.matrix.co.uk and doesn’t cover other websites that we may link to.

If you go to another website from this one, read the privacy policy on that website to find out that website does with your information.

If you come to www.matrix.co.uk from another website, we may receive information from the other website. We only use this data for the reasons set out within this document. You should read the privacy policy of the website you came from to find out more about this.

Changes to this policy

We may change this privacy policy from time to time. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.

Last updated Friday 9th November 2018.

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